The MidWest Wire Foldable Dog & Cat Exercise Pen is a reliable choice for pet owners looking to contain their pets. While it is praised for its functionality and ease of use, some users have reported significant issues with delivery and customer service.
The pen is well-built and sturdy enough to contain pets securely.
The pen is simple to assemble and disassemble.
The pen can be used for various purposes, including post-surgery recovery and training.
The pen offers good value for money, especially for its durability and versatility.
Several users reported significant delays in delivery and poor communication from customer service.
The pen may scratch hardwood floors due to its design and the way it sits on the ground.
Tip: Flip the pins upside down to avoid scratching.
Users had mixed experiences with customer service, with some reporting poor handling of issues and delays.
Tip: Direct FedEx pick up from home.
Factors: Use frequency, Environment
No, it may scratch hardwood floors. Flipping the pins upside down can help mitigate this issue.
Delivery can take longer than advertised, up to a week or more.
Yes, many users find it easy to set up.
No, it is more suited for small to medium-sized dogs.
"It turned out better than I expected. I needed an enclosure for a short period of time. I didn’t want to close my dog in a room and have door scratching. The pen was sturdy enough to keep him enclosed for the needed time, it worked well. I’m glad I have it in case I need it again."
"The website said delivery in 1-3 days. Well, we're at DAY 3 and the 'live chat' person said that it 'should pack' within the next 24 hours, and then take 2-3 days to delivery. I live in a metropolitan area, not in the boonies. This is NOT what the website promised. If I had known it would take a wee..."
If you need a temporary containment solution for your pet and are willing to deal with potential delivery issues, this pen is a good option. Otherwise, consider alternatives with better customer service and quicker delivery.
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