Pet Food Quality Concerns Trending Down
SURMEN LEGACY Live Hornworms Live Feed Reptile Food, 25 count

SURMEN LEGACY Live Hornworms Live Feed Reptile Food, 25 count

By SURMEN LEGACY 9 reviews analyzed Updated Oct 2023 85% confidence
4.8 /10
Quality
6.1
Value
4.7
Design
5.0
Function
5.1
Durability
5.4

In a Nutshell

  • Mixed reviews on quality and delivery
  • Positive feedback on varied sizes and convenience
  • Common complaints include dead insects and poor packaging

Quick Verdict

While some customers praise the varied sizes and convenience, many report issues with Hornworms arriving dead or in poor condition. Delivery issues and packaging concerns are common complaints.

Quick Stats

Reviews Analyzed 9
Would Recommend 56%
Would Buy Again 56%
Avg Lifespan N/A

Pet Compatibility

🐕 Dogs
Caution
🐈 Cats
Caution

Critical Warnings

critical

Dead insects upon arrival due to packaging.

Prevention: Ensure adequate insulation for live feed during transit.

Pros & Cons

Pros

  • Varied Sizes (2)

    The hornworms come in various sizes, making them suitable for different life stages of reptiles.

  • Convenient Delivery (2)

    The convenience of having live insects delivered to your doorstep.

  • Pet Enjoyment (1)

    The hornworms are highly enjoyable for pets, particularly dragons.

Cons

  • Delivery Issues (4) critical

    The hornworms often arrive late or in poor condition, which is a significant issue for live feed.

  • Packaging Insulation (2) major

    The packaging is inadequate, which is a problem when ordering in cold climates.

    Tip: Consider ordering during warmer months or from sellers that provide better insulation.

  • Mismatched Sizes (1) medium

    The description is misleading as all hornworms arrive as small.

  • Inconsistent Quality (3) major

    The inconsistency in quality between batches is a recurring issue.

    Tip: Carefully monitor quality and consider alternative suppliers when dealing with frequent dead insects.

Quality Trend: Declining

There has been a noticeable decline in quality and delivery issues affecting customer satisfaction.

Older Reviews Said:

positive

Newer Reviews Say:

negative

Who Is This For?

Best For

  • Pet owners with reptiles that require live feed — Variety in size and convenience of live feed delivery

Skip If

  • Customers in cold climates — Inadequate packaging may result in dead insects upon arrival
  • Customers looking for consistent quality — Inconsistent quality and batch issues have been reported frequently

Durability & Care

Expected Lifespan N/A

Cleaning Methods

Machine wash
Hand wash
Spot clean

Floor Compatibility

Hardwood
Tile
Carpet
Vinyl
Laminate

Rating Distribution

4.0
9 reviews
5★
56%
4★
11%
3★
0%
2★
22%
1★
11%
varied sizes (2) good to feed (1) late delivery (5) poor quality (6)

Common Questions

Are the hornworms appropriate for all reptiles?

Yes, they are suitable for various life stages due to their varied sizes.

Highlighted Reviews

— Tonia

"Beyond the fact that they gave me several more hornworms than expected, having them as varied sizes is great for feeding to my chameleons. Hornworms grow super fast as it is, so the varied sizes allows me to feed the biggest ones first as the next round grows bigger. Highly recommended!"

— Megan

"They arrived late and most of the hornworms were dead."

Bottom Line

While the product offers convenience, quality and delivery issues make it a risky choice. Buyers should consider alternatives or reach out to the seller for assurance on product quality and delivery conditions.

4.8 /10
Below Average