SURMEN LEGACY Gutloaded Banded Crickets Live Feed Reptile Food
In a Nutshell
- All orders received dead crickets.
- Unpleasant smell reported by many customers.
- Delivery issues including wrong addresses and delays.
Quick Verdict
Customers frequently receive dead crickets and smell issues, with no live crickets in several shipments. Delivery problems also noted.
Quick Stats
Pet Compatibility
Critical Warnings
Consistent issues with dead crickets.
Prevention: Consider an alternative provider
Pros & Cons
Pros
Cons
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Dead Crickets (11) critical
The majority of orders arrive with all or mostly dead crickets.
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Smell Issues (5) major
There is a strong, unpleasant smell with deceased crickets.
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Delivery Problems (3) major
Issues with delivery including wrong addresses and delays.
Who Is This For?
✓ Best For
✗ Skip If
- • Pet owners who need live food regularly — High likelihood of receiving dead crickets
Durability & Care
Factors: delivery conditions, temperature
Cleaning Methods
Floor Compatibility
Rating Distribution
Common Questions
Are the crickets guaranteed to be live?
No, based on numerous complaints, it is not guaranteed, and many shipments arrive with all or most dead crickets.
What should I do if my crickets arrive dead?
Contact the company for a replacement, as some customers have reported receiving replacements. Ensure proper storage and temperature control while waiting for the replacement.
How are the delivery issues handled?
There are frequent issues with packages being delivered to the wrong address, so double-check your shipping information to ensure a better chance of receiving the correct delivery.
Highlighted Reviews
"Not one single live cricket in shipment and they smelled horrible! Now I have to wait for more crickets to be shipped another 3-4 days"
Bottom Line
Customers should be cautious when purchasing this product due to the high likelihood of receiving dead crickets. Alternatives may be more reliable.