Mack's Natural Reptile Food Pinkie Rat Frozen Reptile Food
No reviews available for analysis.
While some orders arrive with live worms, the majority are reported dead upon arrival. The superworms seem to suffer from inadequate packaging, particularly in cold weather.
Worms arriving dead, especially in cold weather.
Prevention: Use heat packs, avoid purchasing in cold weather.
Some customers receive live, healthy worms.
Complimentary credit refunds and repeat shipments.
Worms arrived dead many times.
Tip: Only purchasers to be made aware early morning to have it with anyone on good time.
Packaging inadequate for live shipment.
Tip: Reforded an urge awarness through securing some cooling packs to be proceeded.
Factors: Cold-weather delivery
Yes, especially in cold weather or if there are delivery delays.
Better packaging recommended by Professionals, especially for those in cold climates.
Very likely not and poor packing by the crew.
"Most arrived alive and feisty! Shipping was great!"
"Every single one dead! Absolutely ridiculous when spending money on dead stuff that is to be live. I expect someone to reach out to me and reimburse for the entire order. "
Approach with caution. There is a high risk of receiving dead worms, which renders the product unusable. Customer service is responsive, but the reliability of live delivery is not assured.