Several customers reported damaged packaging and poor quality control. The food itself is generally liked by cats, but the overall experience is marred by frequent shipping issues and low durability.
Frequent packaging and delivery issues can lead to a mess and poor experience for customers.
Prevention: Check for damaged packages and report issues immediately.
Many customers reported receiving damaged or leaked cans, causing a mess and making the product unusable.
Tip: Check for rattling cans during order arrival
Some cans are reportedly either empty or filled with juice only, failing to meet customer expectations.
Tip: Directly reach out to Friskies Distribution for compensations
Recurring complaints about packaging and product integrity issues indicate a decline in quality control.
medium
negative
Factors: Packaging durability, Frequency of orders
Yes, multiple customers reported receiving damaged cans that leaked, making the order unusable. It's advisable to check the cans for damage when the package arrives and handle packaging issues by contacting the vendor promptly.
Yes, there are testimonials where customers mentioned improved hydration for their pets and weight management through controlled feeding, when the product was found satisfactory upon consumption.
"I have been on a two-years-long effort to reduce Louis’ weight from 24 pounds to 18 pounds. This food contains plenty of moisture to keep him well hydrated and satiated. He loves this flavor, and gets 1.5 cans daily, plus his measured amount of treats. He is currently 20.2 pounds, and a lot more p..."
"Scrambled food! 15 boxes all destroyed in three separate boxes. You have me crying ugly tears. This is a horrible waste of time to clean up the messes and have many community cats living in colonies who will do without this food until replacement arrives. I’ve had to call for a special pick up ..."
While the product itself is palatable to cats, the frequent packaging and quality issues make it unreliable for regular purchasing. Customers may want to consider alternatives or contact support for better quality control.
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