Customers have reported issues with damaged cans, poor packaging, and inconsistent food quality. Some reviews mention timely delivery but overall satisfaction is low due to packaging and quality issues.
Food quality and packaging issues affect customer satisfaction.
Prevention: Improved quality control and packaging standards.
Customers appreciate the timely delivery of their orders.
Multiple reports of damaged or poorly packaged cans.
Tip: Improved packaging and quality control.
Quality and texture of the food have declined, customers report this.
Tip: Improved quality control and ingredient consistency.
Users report significant decline in food quality and packaging issues.
neutral
negative
No, customers report variability and decline in food quality
"Always happy with the food...choose according to cats' tastes...always must be Friskies. Most satisfying thing is, since Chewy switched to this new delivery service, I get my auto-ship order ON TIME every time! I used to get annoyed with Chewy, thinking the warehouse people were dragging their feet..."
"several times have received poorly packaged boxes where one or more cans had opened due to pressure. this time items arrived no boxes [looked like they had been torn off probably due to two cans open with stink and maggots so cans may have been damaged before shipping. Friskies lids are thin and e..."
Because of concerns with the supply chain and quality control, we cannot currently recommend this product.
High-quality pet food loved by picky eaters but expensive and lacks customer support
Nutritious but picky pets and bone fragments can be issues
Good quality food, but inconsistent user experiences.
Most pets adore this freeze-dried raw food but some struggle with the texture and smell.
Wysong Uncanny Blend offers nutrition but has significant mix issues.
Dave's Cat Food: Good quality, but cats love it or hate it