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Mack's Natural Reptile Food Rat Pup Frozen Reptile Food

Mack's Natural Reptile Food Rat Pup Frozen Reptile Food

By Mack's 4 reviews analyzed Updated Jan 2024 75% confidence
2.1 /10
Quality
2.5
Value
2.0
Design
2.0
Function
2.5
Durability
2.0

In a Nutshell

  • Size inconsistencies and under-sized rations are a persistent issue.
  • Company's customer representative service seems proactive but to no end.
  • Customers claim the product is undersized and feed multiple rations for satisfaction.
  • Replacement products didn't improve the experience.

Quick Verdict

Very unsatisfied with the product due to size inconsistencies and poor-quality. Customers had to feed multiple rats or replacement had the same issue.

Quick Stats

Reviews Analyzed 4
Would Recommend 0%
Would Buy Again 0%
Avg Lifespan unknown

Pet Compatibility

Pros & Cons

Pros

  • Customer Service (1)

    Chewy's customer service response is satisfactory.

Cons

  • Size Consistency (4) major

    Rats are consistently smaller than stated 20g, actually 11g.

  • Quality (2) major

    The product is low in quality especially if you are paying higher

    Tip: full replacement by vendor, but provides no certainty of similar issues

Quality Trend: Declining

New orders have similar issues

Older Reviews Said:

neutral

Newer Reviews Say:

negative

Who Is This For?

Best For

  • Pet owners switching from live to frozen food. — Convenience and availability.

Skip If

  • Pet owners prioritizing value for money — Rats are of smaller size and thus lesser quantity than purchase.

Durability & Care

Expected Lifespan unknown

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡 Feed two rats to compensate.

Floor Compatibility

Carpet
Hardwood
Tile
Vinyl
Laminate

Rating Distribution

1.0
4 reviews
5★
0%
4★
0%
3★
50%
2★
0%
1★
50%
small (4) price (2)

Common Questions

Is this the actual size?

These are 11 Grammes, passé working relationships needed.

Highlighted Reviews

— all reviews 4 found helpful

"Chewy's customer service fantastic."

— CUSTOMER

"smaller than expected"

Bottom Line

This product is not advisable to purchase due to the unrelenting quality issues. Reviewers reported ramping up the reptile feed frequency so the reptiles could get full. Because of the poor-quality food, they lost trust in the brand and wouldn't recommend this product or brand to anyone.

2.1 /10
Below Average